Look for a sticker on the router itself displaying the model number - it may be on the side or on the bottom. To further complicate things, Netgear sometimes changes the inner circuits of a router while leaving the exterior the same during the production lifespan, so you may see a "v2" or "v3" appended to the model number. Some routers come with their branding and specifications proudly listed on the box, such as "Nighthawk AXE11000 Tri-Band WiFi 6E." But that's not the model name, which is actually " RAXE500." (That's the router in the photo at the top of this story, and it does need to be patched.) However, the model number may not be obvious.
#NIGHTHAWK ROUTER NOT FOUND HOW TO#
If the above methods don't work with your Netgear router, then you need to go to Netgear support at and type in the model number of your router in the search filed at the top of the page. (We've got more instructions here on how to update your router's firmware.) From there, you should be able to launch the update sequence. With some Nighthawks, it's generally best to go into the administrative interface (try "" or "" while connected to your home network) and check the "Advanced" section for firmware updates. Netgear's Nighthawk routers also have a companion app, although using it is optional for at least some models, as is the automatic-update setting. Netgear's Orbi mesh routers generally update themselves, and they also have a companion smartphone app that you can use to check for and to install updates. The newer your Netgear router is, the easier it is to update the firmware. How to update your Netgear router's firmware
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